Frequently Asked Questions

Booking policy

50% deposit is required to secure a booking. Payment can be made in person or using bKash system.


All major credit and debit cards are accepted at the Resort.

For bKash payments: 01325083984 (Merchant)

Cancellation and Refunds

  • 7 or more days before the visit - 100% deposit refund
  • 72 hours before the visit - 80% deposit refund
  • Less than 72 hours before the visit - no deposit refund (late cancellation charge)