Frequently Asked Questions
Booking policy
50% deposit is required to secure a booking. Payment can be made in person or using bKash system.
Payments
All major credit and debit cards are accepted at the Resort.
For bKash payments: 01325083984 (Merchant)
Cancellation and Refunds
- 7 or more days before the visit - 100% deposit refund
- 72 hours before the visit - 80% deposit refund
- Less than 72 hours before the visit - no deposit refund (late cancellation charge)