Before you book
How to book
- WhatsApp us your dates and how many adults and children.
- We confirm which cottage, room or package is free.
- Pay a 50% deposit by bKash (merchant 01325083984) or in person to hold your date. The balance can be paid at the resort, where cards are accepted.
বুকিং নিশ্চিত করতে ৫০% অগ্রিম দিতে হয়: বিকাশে (মার্চেন্ট ০১৩২৫০৮৩৯৮৪) অথবা সরাসরি রিসোর্টে এসে। বাকি টাকা রিসোর্টে কার্ডেও দেওয়া যায়।
Deposit
A 50% deposit holds the date. bKash merchant 01325083984, or pay in person. Cards are accepted at the resort for the balance.
Cancellation
- 7 days or more before your visit100% of the deposit refunded
- Less than 7 days but at least 72 hours before80% refunded
- Less than 72 hours beforeNo refund
৭ দিন বা তার আগে বাতিল করলে পুরো অগ্রিম ফেরত, ৭২ ঘণ্টা আগে পর্যন্ত বাতিল করলে ৮০% ফেরত, আর ৭২ ঘণ্টার কম সময় থাকলে অগ্রিম ফেরত দেওয়া হয় না।
Children
On every package and every stay: under 3 free, and ages 3–10 get 20% off.
Couples
Couples may be asked to show a marriage certificate or valid ID at check-in.
চেক-ইনের সময় দম্পতিদের বিবাহের সনদ অথবা বৈধ পরিচয়পত্র দেখাতে বলা হতে পারে।
Are meals included?
Yes. Overnight: welcome drinks, breakfast, lunch, evening snacks and a barbecue dinner. Day-long: welcome drinks and fruit, breakfast, lunch and afternoon snacks.
What are check-in and check-out times?
Overnight check-in is 12:00 and check-out is 11:00. Day-long visits are 9am–6pm.
Can we pay by card?
Yes, all major credit and debit cards at the resort. The deposit is by bKash or in person.
Is the pool safe for children?
The main pool slopes gently to 1.2 m and there's a separate shallow pool for small children.
Can you host our office day-out?
Yes, with group packages for up to 20 in Shornali or 10 per Mitali room, plus the fields and a covered conference area.
Is smoking allowed?
Not in the rooms.
Do couples need documents?
Couples may be asked to show a marriage certificate or valid ID at check-in.
Do you arrange airport pick-up?
Yes, on request for staying guests. Ask when you book.
Do you reply in Bangla?
Yes, write to us in Bangla or English.